Can I bring more than one pet on the shuttle?
As per hotel policy, only one pet is allowed per transfer to ensure the comfort of all guests.
Is there an extra charge for pet transfers?
There is no additional cost for pet transfers.
Can I take my pet out of the kennel during the ride?
No. For the safety of all passengers, your pet must remain inside its carrier for the entire journey between the hotel and the airport.
Do I need to inform the hotel if I’m traveling with a pet?
Yes, it is essential to inform us when booking or before the transfer to ensure the shuttle can be properly prepared.
What type of pets can travel on the hotel shuttle?
We only accept dogs up to 15 kg. For safety reasons, exotic animals or larger pets are not allowed.
Are pets allowed on the hotel shuttle?
Yes, we allow one pet per reservation, with a maximum weight of 15 kg, provided it travels in an appropriate carrier or kennel.
Can I travel with a guide dog or service animal?
Yes, guide dogs and service animals are allowed with no weight restrictions and have designated spaces for their comfort and safety during the transfer.
