If I choose to take a taxi, where should I wait?
In the same area where the shuttle operates, where you’ll find authorized airport taxis.
If the shuttle is full, what other transportation options does the hotel offer?
You can wait for the next available shuttle or take a taxi at your own expense.
Can the hotel arrange a safe taxi if the shuttle is not available?
Yes, authorized airport taxis are available for guests.
Are ride-hailing apps (Uber, Cabify, etc.) accepted at the hotel?
Yes, but access to the hotel’s private parking area may incur a fee, depending on the provider or guest. We recommend using airport-authorized taxis.
What kind of luggage is allowed on the shuttle?
One suitcase up to 23 kg, one 10 kg carry-on, and one backpack per passenger. For additional luggage, a private service is required.
Can I carry fragile or valuable items on the shuttle?
Yes, but the hotel is not responsible for any damage to these items.
