Did I make a reservation at Costa del Sol Wyndham Cajamarca through Booking or Despegar?

Platforms like Booking or Despegar are Online Travel Agencies (OTAs). What are they and how do they work?

  • These are platforms that operate virtually as intermediaries offering services such as accommodation, airline tickets, tours, travel insurance, etc., to travelers.
  • Some examples include Booking.com, Despegar, Airbnb, and others.

What happens if I made a reservation through an Online Travel Agency?

  • These OTAs (Online Travel Agencies) are third parties that apply their own booking and payment policies. Therefore, any communication regarding reservations or payments should be handled directly with them.